Every animal has a unique personality and disposition. Each individual animal also has unique needs. Because of this, every animal needs to be groomed differently. Grooming a pet is inherently dangerous due to the combination of sharp equipment needed to groom your pet and sudden, unexpected movement pets can make. Due to the unique nature of pet grooming, the client releases PAWRK N’ Style Mobile Grooming Salon, its agents, officers, sub-contractors, and employees from any and all liabilities, financial, and otherwise, for injuries or damage to the Client, the Client’s pet, or any other property of the Client, which arise in any way from services and/or products provided by or as a consequence of the Client’s association with PAWRK N’ Style Mobile Grooming Salon.

The Client assumes all liabilities, financial and otherwise, for the behavior and health of their pet. In consideration of the services rendered by PAWRK N’ Style Mobile Grooming Salon, the Client waives any and all claims, actions, or demands of any nature, foreseen or unforeseen, against PAWRK N’ Style Mobile Grooming Salon relating to the care, control, health, and/or safety of the Client’s pet arising during or after services are performed by PAWRK N’ Style Mobile Grooming Salon. PAWRK N’ Style Mobile Grooming Salon is not responsible for the escape or loss of any pet(s). The Client understands it is possible to even for vaccinated pets to become ill with an infectious disease despite being vaccinated, and this is not due to any circumstance or condition related to PAWRK N’ Style Mobile Grooming Salon.

PAWRK N’ Style Mobile Grooming Salon is not responsible for any allergic reactions resulting from the use of any products. The Client also agrees to disclose the use or application of any chemical products (such as flea & tick treatments) on the pet before the time of service. The Client understands that PAWRK N’ Style Mobile Grooming Salon has the right to refuse service at any time for any reason. The Client understands that if their pet has a history of, or repeatedly demonstrates aggression or biting of humans or other animals, they are required to notify PAWRK N’ Style Mobile Grooming Salon before services are rendered. To ensure the safety of the groomer and prevent a pet from injuring themselves, a muzzle or Elizabeth collar may be used if deemed necessary by the groomer. If a pet injures the groomer with a vicious or aggressive bite or attack, the Client agrees to take full responsibility and will be held liable for the expenses related to the treatment of the groomer’s injuries. The Client also understands that all bites will be reported to the local authorities as required by law. If at any time during the grooming process the groomer determines for any reason the grooming process should be discontinued, the Client agrees to pay all charges. If it will come to a point that the grooming process had to be stopped, the customer will only be charged for the price of any services that have been executed (e.g bath, nail trimming, etc). However, if 50% of the service booked have been executed, the full price of the grooming service that was booked originally will be charged.

The Client grants permission for PAWRK N’ Style Mobile Grooming Salon, to obtain medical treatment for their pet(s), should it become necessary. This treatment may occur at any veterinary clinic selected by PAWRK N’ Style Mobile Grooming Salon. The Client agrees to pay all costs associated with emergency medical treatment. The Client also agrees to allow PAWRK N’ Style Mobile Grooming Salon, to treat minor cuts, nicks, burns, or injuries at the time of the occurrence if those injuries are determined by the groomer to not require special vet care. The groomer is not a veterinarian. All advice given is strictly personal opinion.

The Client is aware that if the coat on their pet(s) is in a matted condition, the pet(s) may not be able to receive the style of cut the Client is requesting. If the matting is severe, brushing the coat out may be too stressful and painful for the pet. In this case, a shave down may be required. The Client is aware that many skin conditions (including but not limited to bruising, lesions, open sores, maggot or other parasite infestations, scabbing, hair loss, fungal infections, hot spots, etc.) are the result of a matted coat, and it is impossible for any groomer to know what condition the skin may be in underneath a matted coat. If a condition is discovered during the grooming process, the groomer will make the Client aware of this condition at the conclusion of the service. The Client will not hold the groomer or PAWRK N’ Style Mobile Grooming Salon liable for any condition or injury related to a matted coat, or the removal of such. The Client understands a matted pet(s) is at greater risk of injury during the grooming process.

The Client agrees PAWRK N’ Style Mobile Grooming Salon is not responsible for skin changes or coat re-growth or changes after the grooming service. The groomer and PAWRK N’ Style Mobile Grooming Salon advises against shaving a double coat due to the risk of poor or no re-growth, as well as coat quality changes and other unknown issues.

The Client agrees the process of grooming may become stressful for their pet, both physically and mentally, especially in pets with known or unknown medical conditions. The stress of grooming may cause latent, unknown, active or inactive conditions to become active or inflamed and can result in illness, seizures, or the death of their pet. Although PAWRK N’ Style Mobile Grooming Salon will take extra responsible care in the grooming of their pet(s); the Client acknowledges that the stress of grooming may initiate or exacerbate medical problems in their pet. The Client agrees not to hold the groomer or PAWRK N’ Style Mobile Grooming Salon responsible for any reactions their pet(s) may have to the grooming process. PAWRK N’ Style Mobile Grooming Salon is not responsible for any pre-existing medical conditions, known or unknown, or the aggravation of those conditions.

The Client agrees they are legally able to make decisions on behalf of the pet(s) being serviced by PAWRK N’ Style Mobile Grooming Salon.
The pet(s) must not have been exposed to distemper, rabies, or parvovirus within thirty (30) days preceding any services received, and each pet has been inoculated as required by Philippine Laws. The Client agrees to present proof of vaccination upon request. This agreement applies to all current, past and future services provided by PAWRK N’ Style Mobile Grooming Salon. This agreement applies to any and all pets associated with the undersigned Client. The Client agrees to bring any known new behavioral or medical conditions to the attention of PAWRK N’ Style Mobile Grooming Salon before the time of service.

Any photograph(s) or video(s) taken by or sent to PAWRK N’ Style Mobile Grooming Salon or their associates are considered to be the property of PAWRK N’ Style Mobile Grooming Salon and can be used and/or reproduced in marketing and other materials without any further consent or authorization and the Client will not be entitled to any compensation for their use.

Aggressive or Dangerous Pets: Owners MUST inform PAWRK N’ Style Mobile Grooming Salon. if your pet(s) bite, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet and protects both the pet and the groomer. PAWRK N’ Style Mobile Grooming Salon, reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process, and charge a handling fee (Php 500.00) for Aggressive Dogs in addition to the regular grooming charge may be applied. If the pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage. If grooming session comes to a point that it had to be stopped due to untoward behavior, the client will only be charge for the grooming service that were completed (e.g bath, nail trim, etc). However, if at least 50% of the grooming service has been executed/completed, the client agrees to pay for the full grooming charge. In any case, the client agrees to pay for the home service charge in full amount.

Health, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet or pet and can expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your pet, this contract/agreement will give PAWRK N’ Style Mobile Grooming Salon. permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our best to contact you first, then take your pet to your authorized Veterinarian. It is agreed that all expenses for Veterinary care will be covered by the pet’s owner upon signing this contract/agreement.

Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter and can strangle the pet’s skin, or eventually tear it open. PAWRK N’ Style Mobile Grooming Salon, does not wish to cause serious or undue stress to your pet, and will not continually de-mat your pet for you. Mats can be very difficult to remove and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After-effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions, and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets may also exhibit brief behavioral changes. Prevention is the best defense against matting by scheduling regular grooming appointments. There is an extra charge for dematting.

Undersigned Client agrees to any additional charges for dematting.

Puppy’s first Haircut: The first grooming experience for a puppy (or any age dog) requires patience and understanding. More time may be necessary to work with younger pets. Gradually adding steps to the grooming process on a regular basis will help to minimize any potential stress. Owners can help their pets accept grooming by regularly massaging pet’s paws as well as brushing & combing their coats.

Frequent handling of paws can help pets better accept nail clipping or trimming around the feet.

Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, eventhough we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases, this can happen when a pet is wiggling or moving around. If you arrive to pick up your pet and they are still being groomed, please do NOT talk to them or allow him/her to see you. Every effort will be made to ensure your pet is groomed as safely as possible, but an excited pet can be dangerous to continue to work on. If you insist on talking to your pet, or the groomer, we reserve the right to end the grooming session, even if the groom is not completed, and the full grooming price will be charged.

Pregnant Pets: We do not groom pregnant pets. As mentioned above, grooming can be stressful to some pets. Pregnant pets should avoid any forms of anxiety and stress that may cause early labor. The safety of our ‘Pawclients’ is out TOP priority. If the client is unable to inform us or unaware that their pet is pregnant, the client mist not hold PAWRK N’ Style Mobile Grooming Salon, or any of its staff accountable should complications arise.

Parasites: If you suspect your pet has fleas or ticks, prompt and thorough action on YOUR part will be needed. Flea infestations can lead to tapeworm and other health problems. We do offer effective products and can apply treatment if requested with the clearance of your veterinarian. If fleas or ticks are found during the grooming process, your pet will receive a flea bath to kill the parasites and an extra charge will be applied. Ticks found will be removed and an additional charge may be applied. If ticks are found, we strongly suggest you have your pet tested for Lyme Disease or other tick-borne illnesses. Please note that parasites are a health hazard to your pet as well as to humans.

Hold Harmless Agreement: By signing this contract you (or your Agent) agree to hold PAWRK N’ Style Mobile Grooming Salon., it’s owners, operators, employees, officers and directors harmless from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to PAWRK N’ Style Mobile Grooming Salon. It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases.

Late or No Pick-Ups: Please be on time to pick-up your pet(s). We work by Appointment and do not have the staff or facilities for your pet to stay after the groom has been completed. To enforce this policy, a 150 Php kennel fee per hour may be added to your invoice

Cancellations (including rescheduled appointments) must be made at least 48 hours prior to the scheduled appointment time. Refunds of any fees will not include any service fees paid to third parties.

Pawrk N’ Style Pet Mobile Salon May Cancel Appointment: On rare occasions, PAWRK N’ Style Mobile Grooming Salon may need to cancel appointments due to weather, sickness, road conditions, equipment failure, etc. Every effort will be made to contact you in advance to reschedule.
For subscription cancellations, the applicable cancellation fees are agreed to be 80% of the unused portion of the subscription as long as no appointments have been made. If an appointment is made and not canceled in time the cancellation fee above applies for that one appointment.
Being a mobile service, PAWRK N’ Style Mobile Grooming Salon is limited in its ability to fill a canceled appointment with short notice. Therefore, the Client agrees to pay a 500 Php cancellation fee per pet if the cancellation is within 48 hours of the scheduled appointment and PAWRK N’ Style Mobile Grooming Salon is unable to fill the appointment time slot. If the appointment is not canceled and PAWRK N’ Style Mobile Grooming Salon arrives at the location (and previous arrangements have not been made), the client will be charged the 50% of any fees for services scheduled as the “no-show” fee per pet.
Payment must be made at the time of service or upon booking confirmation.

If action is instituted to recover any fees due under this agreement, the undersigned client agrees to be responsible for any collection costs including any legal fees and costs spent to collect.

Promos and Sale Price: Be advised that all Promo and Sale Price is only applicable to service packages and Add-ons. Home Service Charge is excluded in the Promo and Sale price.

The Client understands their pet(s) will be tethered during the grooming process.

Your pet is important to PAWRK N’ Style Mobile Grooming Salon, and we want to assure you that every effort will be made to make your pet’s experience as safe, stress-free and pleasant as possible!!! Thank you, we appreciate your business.

PAWRK N’ Style Mobile Grooming Salon, Davao City.